Resources
This page brings together information for victims of crime and those who help victims in Queensland. It’s a single access point for all our resources, making it easier to find help and understand your rights.
The Charter of Victims' Rights
The rights of a victim of a violent crime are outlined in law and are called the Queensland Charter of Victims' Rights. Below are several options for how you may read these rights.
Learn more about victims’ rights in 4 formats
Know your rights
Read the Charter of Victims' Rights in a plain, accessible and concise writing style.
Victims' rights contained in law
The Queensland Charter of Victims' Rights is contained in Schedule 1 of the Victims’ Commissioner and Sexual Violence Review Board Act 2024.
Easy Read version of the Charter of Victims' Rights
Easy Read may be helpful for people with:
- intellectual disability
- learning difficulties
- multicultural and linguistically diverse backgrounds.
- clear headings
- large fonts
- lots of white space
- meaningful images
- simple language.
Easy Read writing style contains:
Ideally, the Easy Read version of the Charter may be read with a support person who can explain hard concepts or help find more information if needed.
Select language:
A 2-minute explanation of the Charter of Victims' Rights
Resources for individuals
How we deal with Complaints
How we deal with your complaints
Make a complaint, submit an enquiry or provide feedback
A glossary to help navigate legal terms
Pathway for victims of sexual violence
To help adults who are a victim-survivor of sexual violence to understand:
- What support services are available – regardless of whether they choose to report to police.
- What rights victims of sexual violence have when engaging with support services and criminal justice agencies.
- What steps can occur in Queensland’s criminal justice system if the sexual violence is reported. Pathway for victims of sexual violence
Pathway for victims of property crime
to help understand:
- how to report the crime
- what happens after reporting the crime (if you choose to report it)
- information about recovering or replacing stolen items
- what support is available
- the different laws which apply to:
- adult offenders (aged 18+)
- child offenders (aged 10 to 17).
This online resource can also be used by people, including family members, friends or services, who are supporting someone who has experienced a property crime.
A 5-episode series, hosted by Kay McGrath
This series provides information and support to adults who have experienced sexual violence in Queensland, or people who support victims of sexual violence.
It is hosted by Australian journalist and victim advocate Kay McGrath OAM developed by the Office of the Victims' Commissioner in collaboration with VictimConnect and Victim Assist Queensland.
Ep 1 - For adults who have experienced sexual violence
Ep 2 - Presenting at a Queensland hospital
Ep 3 - Reporting sexual violence to Police
Resources for organisations
Recognising a Charter complaint
How does the Charter apply to your organisation?
This guide has been developed to help you understand:
- the Charter of Victims’ Rights
- why the Charter of Victims’ Rights is important
- how the Charter rights operate in practice.
This guide can be used by:
- Queensland Government agencies
- funded non-government agencies
- people supporting victims of crime to understand the rights that should be upheld by government agencies and funded non-government entities.
This guide does not constitute legal advice. Users should seek their own independent legal advice in relation to their statutory and legal obligations.
Free resources to help promote victims' rights
We currently offer:
- Easy Read Charter of Victims' Right booklets (A4)
- victims' rights fold out wallet cards
- resources for victims of sexual violence wallet cards.
Better for us, better for you
Develop skills so we can better support victims, our community and our colleagues. Our trauma informed framework is designed to:
- help you to understand the impacts of trauma (better for you)
- identify the benefits of trauma-informed training for your team (better for us)
- easily assess the levels of training needed for each role in your team
- help to guide you to procure suitable trauma-informed training.