Contact us

How we can help

Contact us to make a victims’ rights complaint, ask us a question, give us feedback about your experience as a victim of crime, or to order our resources.

Make a victims’ rights complaint

Go to Make a complaint

Ask us a question or give us feedback

• You can ask us a question or give us feedback about your experience as a victim.
• Your feedback helps the Victims’ Commissioner identify and review system-wide issues affecting victims of crime.

To ask a question or give us feedback

The best way to ask us a question or give us feedback is by using our online contact form.

If you are unable to use the online contact form, you can also:

• download and complete a copy of the contact form, and email it to contact@victimscommissioner.qld.gov.au or post it to GPO Box 1435, Brisbane QLD 4001
• email us with your question or feedback at contact@victimscommissioner.qld.gov.au
• phone us on 1800 714 100 between 8.30am and 1pm Monday, Wednesday, and Thursday. You can leave a voicemail if you call us outside these hours and we will return your call.

If you would like us to respond, we need your name and contact details. You can also give anonymous feedback.

Order victims’ rights resources

Order a resource

Getting help to report crime, cope, recover and heal

We are not a support service and cannot case manage your experience through a criminal justice process. This means we:

• cannot provide financial assistance or make decisions about financial assistance.
• cannot help with financial assistance applications for Victim Assist Queensland
• are not able to provide crisis support.
• cannot help you to report a crime to Police.
• cannot investigate an alleged crime.
• cannot change the outcome of a Police investigation or a court process.
• cannot provide you with legal advice or direct support through a court process.

Find out more about victim support.